September 16, 2013

Customer Service Update...

So after a week of arguing for what is right, I was able to purchase the sweatpants I intended to buy last weekend as Christmas gifts for my sisters in law for $4.99 each. It took a lot of effort, patience and common sense to get them to understand that the photograph does not lie and the customer was right. I wish they would have simply honored their price from day one, but perhaps they needed to be reminded that customers can find other retailers to spend their money with. 

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